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Terms & Conditions
Martinez Electrical Services
Effective Date: August 22, 2026
These Terms & Conditions (“Terms”) govern your use of https://martinezelectricalmo.com/home and the electrical services provided by Martinez Electrical Services, LLC, doing business as Martinez Electrical Services (“Martinez Electrical Services,” “we,” “us,” or “our”).
By using the website, requesting an estimate, scheduling an appointment, approving a proposal, or authorizing work, you acknowledge that you have read and agree to these Terms.
If you do not agree, please do not use the website or authorize services.
1. Eligibility and Authority
You must be at least 18 years old and legally capable of entering into a binding agreement.
If you request or authorize work for another person, property, or organization, you represent that you have authority to approve the work and provide lawful access to the property.
2. Electrical Services
Martinez Electrical Services provides electrical service, installation, maintenance, troubleshooting, and repair work as described in the applicable estimate, proposal, work order, or service agreement.
Services may include only those tasks specifically authorized in writing.
Website descriptions are general information and do not create a binding estimate, warranty, or commitment to perform work.
The final scope, price, materials, schedule, and service conditions will be stated in the applicable written estimate, proposal, work order, invoice, or service agreement.
3. Estimates and Service Requests
An online, telephone, or email request does not guarantee an appointment or create a binding agreement.
A service request is accepted only after we confirm it.
Estimates may be based on:
Information provided by the customer.
Visible and reasonably accessible conditions.
Photographs or videos.
Plans, specifications, and project documents.
An on-site inspection.
Anticipated labor, materials, permits, and equipment.
An estimate may be revised if actual conditions, code requirements, access limitations, concealed defects, material availability, or the requested scope differ from the information initially provided.
Unless otherwise stated, an estimate is valid for 7 days.
4. Customer Responsibilities
The customer is responsible for:
Providing accurate property, project, and contact information.
Providing safe and timely access to the work area.
Identifying the property owner or authorized representative.
Securing pets, children, valuables, and restricted areas.
Disclosing known hazards, damaged systems, previous electrical work, water intrusion, asbestos, mold, structural concerns, or other unsafe conditions.
Identifying sensitive equipment, alarms, medical devices, security systems, servers, appliances, or operations that may be affected by electrical interruption.
Backing up electronic data and shutting down sensitive equipment when advised.
Obtaining approval from landlords, associations, property managers, or other necessary parties unless our written agreement states otherwise.
Keeping unauthorized persons away from active work areas.
Paying all properly authorized charges.
We may refuse, postpone, or stop work when conditions are unsafe, unlawful, inaccessible, materially different from those disclosed, or outside our authorized scope.
5. Permits, Inspections, and Code Requirements
Electrical work may require permits, inspections, utility coordination, code upgrades, or approval from local authorities.
Responsibility for obtaining and paying for permits will be identified in the applicable estimate or agreement.
If inspectors, utilities, or authorities require additional work not included in the original scope, that work may require a written change order and additional charges.
Code requirements may require related upgrades even when the customer requested only limited work. Martinez Electrical Services will not knowingly perform work that violates applicable electrical, building, safety, or licensing requirements.
6. Concealed and Unforeseen Conditions
Electrical systems may contain concealed or undocumented conditions, including:
Damaged or deteriorated wiring.
Improper prior installations.
Overloaded circuits.
Incompatible equipment.
Code violations.
Hidden junctions or connections.
Structural obstructions.
Water, fire, pest, or environmental damage.
Inadequate grounding or service capacity.
Unless specifically included in writing, estimates do not cover concealed or unforeseen conditions.
If such conditions are discovered, we may stop work, explain the issue, and provide a change order or revised estimate before continuing.
Immediate safety work may be performed when reasonably necessary to prevent imminent injury or property damage and when authorized by the customer or otherwise permitted by law.
7. Change Orders
Changes to the scope, materials, equipment, design, schedule, or method of work may require a written change order.
A change order may adjust:
Price.
Deposit.
Materials.
Labor.
Project timeline.
Permit or inspection requirements.
Payment schedule.
The customer is responsible for charges associated with approved additional work.
8. Materials and Equipment
Unless otherwise stated, Martinez Electrical Services will select materials and equipment reasonably suitable for the authorized work.
Product appearance, brand, model, or availability may change. Substitutions of reasonably comparable materials may be proposed when necessary.
Manufacturer warranties are provided by the manufacturer and are subject to the manufacturer’s terms.
If a customer supplies materials or equipment:
The customer is responsible for suitability, compatibility, completeness, quality, and manufacturer support.
Additional labor caused by missing, defective, incompatible, or incorrect items may be charged separately.
We do not warrant customer-supplied materials or equipment.
Our workmanship warranty, if any, applies only to our authorized installation work.
9. Scheduling and Delays
Appointment and completion dates are estimates unless expressly guaranteed in writing.
Work may be delayed by:
Weather.
Emergencies.
Unsafe site conditions.
Material or equipment availability.
Permit or inspection delays.
Utility scheduling.
Access problems.
Customer-requested changes.
Conditions outside our reasonable control.
We will make reasonable efforts to communicate material scheduling changes.
10. Electrical Interruptions
Electrical service may need to be temporarily interrupted to perform work safely.
The customer is responsible for preparing appliances, computers, servers, security systems, medical equipment, refrigeration, and other sensitive devices before an interruption.
Unless caused by our negligence or misconduct, Martinez Electrical Services is not responsible for losses resulting from an authorized or reasonably necessary interruption of electrical power.
11. Pricing, Deposits, and Payment
You agree to pay the charges stated in the applicable estimate, proposal, work order, change order, or invoice.
Payment is due according to the applicable written agreement or invoice.
Past-due balances may be subject to lawful late fees, collection costs, suspension of work, or lien rights where permitted by law and properly disclosed.
The customer may not withhold payment for work unrelated to a legitimate dispute concerning the authorized services.
12. Cancellations and Rescheduling
To cancel or reschedule an appointment, contact us at [email protected], or call (573) 877-7159
Cancellation policy:
Special-order materials, permits, completed labor, and other nonrecoverable costs may remain payable when properly disclosed and permitted by law.
Any legally required right to cancel a home-service contract remains unaffected.
13. Workmanship and Warranty
Any warranty applies only to the original customer and authorized work unless the written warranty states otherwise.
A warranty does not cover:
Normal wear and tear.
Misuse, neglect, abuse, or unauthorized alterations.
Damage caused by other contractors or property occupants.
Utility surges, lightning, fire, water, pests, weather, or other external events.
Pre-existing conditions.
Customer-supplied materials or equipment.
Manufacturer defects.
Work outside the authorized scope.
Failure to follow operating or maintenance instructions.
Nothing in these Terms limits warranties or consumer rights that cannot legally be waived.
14. Damage and Service Concerns
Notify us promptly of a service concern or suspected damage at [email protected], or call (573) 877-7159
Provide a description, relevant photographs, and reasonable access to inspect the affected area.
Do not allow another contractor to alter the disputed work before we have a reasonable opportunity to inspect it, except when emergency action is necessary to prevent injury or further property damage.
Where appropriate, we may offer inspection, correction, repair, replacement, an insurance process, or another lawful remedy.
15. Emergency Services
If emergency electrical services are offered, availability is not guaranteed unless an appointment is confirmed.
Additional after-hours, emergency, travel, or priority-service charges may apply when disclosed.
For fire, smoke, active sparking, downed power lines, electric shock, or an immediate threat to life or property, leave the unsafe area and contact 911 or the appropriate utility emergency service. Do not rely solely on a website form, voicemail, email, or text message during an emergency.
16. Communications
Telephone and Email
By providing contact information in connection with an inquiry or requested service, you authorize us to contact you as reasonably necessary to respond to and administer that request, subject to applicable law.
Transactional SMS Messages
If you separately opt in, Martinez Electrical Services may send transactional text messages concerning:
Inquiries and estimates.
Appointment confirmations and reminders.
Scheduling and arrival updates.
Project-status updates.
Permits and inspections.
Change orders and material updates.
Invoices, payments, and receipts.
Customer-service and warranty matters.
Marketing SMS Messages
If you separately opt in to marketing messages, we may send promotions, electrical-safety reminders, special offers, and service announcements.
Marketing consent is optional and is not a condition of purchase.
Message frequency varies. Message and data rates may apply.
Reply STOP to opt out. We may send one final confirmation message after processing the request.
Reply HELP for help, email [email protected], or call (573) 877-7159
Carriers are not liable for delayed or undelivered messages. You represent that you are the subscriber or customary user of the telephone number provided and will notify us if the number changes.
Review our Privacy Policy at https://martinezelectricalmo.com/privacypolicy
17. Website Use
You may use the website only for lawful purposes related to evaluating or requesting our services.
You may not:
Submit false, fraudulent, or unauthorized information.
Impersonate another person or business.
Attempt unauthorized access to the website or its systems.
Upload malicious code or harmful content.
Interfere with website security or operation.
Collect website information using unauthorized automated methods.
Copy or commercially exploit website content without permission.
18. Intellectual Property
The website and its text, branding, logos, photographs, graphics, layout, and other content are owned by or licensed to Martinez
Electrical Services and protected by applicable law.
You may use the website for personal or internal business purposes related to evaluating our services.
No ownership or intellectual-property rights are transferred to you.
19. Third-Party Services and Links
Our website and operations may use third-party providers for:
Website hosting and forms.
Scheduling.
Customer relationship management.
Communications.
Payments.
Accounting.
Maps.
Analytics.
Equipment and material supply.
Third-party services are governed by their own terms and privacy policies. We are not responsible for third-party content, security, availability, or practices.
20. Disclaimers
To the fullest extent permitted by law, the website is provided on an “as is” and “as available” basis.
Website information does not replace an on-site electrical assessment.
We do not guarantee that:
Website access will always be uninterrupted or error-free.
A remote description or photograph will identify every electrical condition.
Every repair can be completed during the initial visit.
Materials will always be immediately available.
Existing electrical systems are free from concealed defects.
21. Limitation of Liability
To the fullest extent permitted by law, Martinez Electrical Services will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from the website or services, including lost profits, business interruption, loss of data, or loss of use.
Service-specific liability will be governed by the applicable written agreement and applicable law.
These limitations do not exclude liability that cannot legally be excluded, including liability arising from negligence, willful misconduct, or nonwaivable consumer rights where applicable.
22. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless Martinez Electrical Services and its personnel from third-party claims arising from:
Your unlawful use of the website.
Your material violation of these Terms.
False or unauthorized information you provide.
Your lack of authority to approve work or grant property access.
Your failure to disclose a known hazardous condition.
This provision does not apply to the extent a claim was caused by our negligence, misconduct, or violation of law.
23. Governing Law and Disputes
These Terms are governed by the laws of the State of Missouri, without regard to conflict-of-law principles.
Any dispute that cannot be resolved informally will be brought in the appropriate state or federal courts serving Saint Robert, Missouri unless applicable law requires otherwise.
Nothing in these Terms prevents either party from using small claims court when eligible or exercising a right that cannot legally be waived.
Any arbitration provision, class-action waiver, or jury-trial waiver should be prepared or approved by a qualified attorney before publication.
24. Changes to These Terms
We may update these Terms periodically by posting a revised version with a new effective date.
Changes apply prospectively unless otherwise permitted by law. Continued use of the website after an update constitutes acceptance of the revised Terms.
25. General Provisions
If any provision is found unenforceable, the remaining provisions will remain effective.
Our failure to enforce a provision does not waive our right to enforce it later.
You may not assign your rights or obligations without our written consent. We may assign these Terms in connection with a merger, acquisition, financing, restructuring, or transfer of the business.
These Terms, the Privacy Policy, and the applicable estimate, proposal, work order, change order, and invoice constitute the agreement concerning the applicable subject matter.
26. Contact Us
Martinez Electrical Services, LLC
Doing business as Martinez Electrical Services
153 Kale Ct, Saint Robert, Missouri
Email: [email protected]
Phone: (573) 877-7159
Website: https://martinezelectricalmo.com
Home Office
Martinez Electrical Services, LLC
153 Kale Ct, Saint Robert, Missouri
Serving Pulaski, Phelps, and Laclede counties
(573) 877-7159
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