We're located in the heart of Saint Robert, Missouri

Privacy Policy

Martinez Electrical Services
Effective Date: August 22, 2026

This Privacy Policy explains how Martinez Electrical Services, LLC doing business as Martinez Electrical Services (“Martinez Electrical Services,” “we,” “us,” or “our”), collects, uses, shares, and protects information when you visit https://martinezelectricalmo.com/home request an estimate, schedule electrical work, submit a service request, communicate with us, or otherwise use our services.

By using our website or providing information to us, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

Name, email address, telephone number, billing address, service address, and preferred contact method.

Information submitted through contact, estimate, appointment, or service-request forms.

Details about the property, electrical issue, requested work, project scope, access requirements, and scheduling preferences.

Photographs, videos, plans, diagrams, invoices, permits, inspection reports, and other documents you provide.

Billing, payment, deposit, and transaction information. Payment-card information may be processed directly by a third-party payment processor and may not be stored by us.

Communications, customer-support requests, feedback, reviews, and warranty or service concerns.

SMS consent records, including the telephone number provided, disclosure shown, checkbox selected, source page, date, time, and consent status.

Please do not submit Social Security numbers, passwords, complete financial-account credentials, or other highly sensitive information through ordinary website forms, email, or SMS.

Information Collected Automatically

When you use our website, we and our service providers may automatically collect:

IP address.

Browser and device information.

Operating system.

Referring and exit pages.

Pages viewed and links selected.

Approximate location derived from your IP address.

Dates, times, and duration of visits.

Website interactions and diagnostic information.

We may use cookies, pixels, tags, local storage, and similar technologies for website functionality, security, analytics, and, where used and permitted, advertising measurement.

Information From Other Sources

We may receive information from:

Property owners, tenants, property managers, general contractors, subcontractors, vendors, and referral partners.

Scheduling, customer-management, payment, and communications platforms.

Public property, licensing, permitting, inspection, or government records.

Social media, advertising, referral, and review platforms.

2. How We Use Information

We may use information to:

Respond to inquiries and estimate requests.

Evaluate requested electrical work.

Schedule appointments, inspections, estimates, repairs, and installations.

Prepare estimates, proposals, invoices, service records, and change orders.

Perform and document authorized electrical services.

Coordinate permits, inspections, materials, subcontractors, and utility-related work.

Communicate scheduling, arrival, project, payment, and service updates.

Process payments and maintain accounting and tax records.

Provide customer support and respond to warranty or service concerns.

Verify information and prevent fraud, misuse, or unlawful activity.

Improve our website, services, operations, and customer experience.

Send marketing communications when separately authorized.

Comply with legal, licensing, safety, insurance, and contractual obligations.

Establish, exercise, or defend legal rights.

3. SMS and Mobile Messaging

Transactional Messages

If you separately opt in, Martinez Electrical Services may send transactional text messages concerning:

Estimate and service inquiries.

Appointment confirmations and reminders.

Scheduling, rescheduling, and arrival updates.

Project and service-status updates.

Access questions.

Permit or inspection updates.

Material or change-order communications.

Invoice, payment, and receipt notifications.

Customer-service and warranty follow-ups.

Marketing Messages

If you separately opt in to marketing messages, Martinez Electrical Services may send promotions, seasonal electrical-safety reminders, service announcements, special offers, and other marketing communications.

Marketing consent is optional and is not a condition of requesting an estimate, purchasing services, or receiving electrical work.

Consent to transactional messages does not constitute consent to marketing messages. When both options are offered, each should use a separate, optional, unchecked checkbox or another legally sufficient opt-in method.

Frequency, Charges, and Opt-Out

Message frequency varies based on your interactions, appointments, projects, and selections. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

Reply STOP to opt out of the applicable messaging program. We may send one final confirmation message after processing your request.

Reply HELP for help, email [email protected], or call (573) 877-7159

We will honor other reasonable methods of revoking consent as required by applicable law. Opting out of SMS does not cancel an appointment, estimate, project, or service agreement and does not prevent necessary communications through other permitted channels.

Mobile Information and Data Sharing

We do not sell or rent mobile telephone numbers or SMS opt-in consent information.

We do not share mobile information with third parties or affiliates for their own marketing or promotional purposes.

We may share mobile information with telecommunications providers, messaging platforms, customer-management services, and vendors that help operate our messaging program, solely as necessary to provide those services, maintain security, prevent fraud, or comply with law.

Text-message originator opt-in data and consent will not be shared with third parties for their own marketing purposes.

4. How We Share Information

We may share information with:

Service providers: Vendors supporting website hosting, forms, scheduling, customer management, communications, payments, accounting, analytics, IT, and security.

Project participants: Employees, electricians, subcontractors, suppliers, inspectors, permitting authorities, utilities, general contractors, and property representatives involved in authorized work.

Professional advisers: Attorneys, accountants, insurers, consultants, and other advisers.

Legal authorities: When required by law or reasonably necessary to protect rights, safety, property, or the integrity of our operations.

Business-transfer participants: In connection with a proposed or completed merger, acquisition, financing, restructuring, sale, or transfer of business assets.

Other parties at your direction: When you request or authorize the disclosure.

We do not sell personal information for money. If our practices later qualify as a “sale,” “sharing,” or targeted advertising under applicable state law, we will provide the required notice and choices.

5. Cookies and Analytics

We may use essential cookies to operate and secure the website. We may also use analytics or advertising technologies if configured.

You may be able to manage cookies through your browser or website controls. Disabling certain technologies may affect website functionality.

We may use analytics and advertising technologies to understand website usage and improve our services. These providers process information according to their respective privacy policies.

6. Data Retention

We retain information for as long as reasonably necessary to:

Respond to inquiries.

Provide estimates and electrical services.

Maintain project, permit, inspection, warranty, payment, and consent records.

Meet tax, accounting, insurance, licensing, contractual, and legal obligations.

Prevent fraud and protect our systems.

Resolve disputes and enforce agreements.

When information is no longer required, we may delete, de-identify, or securely dispose of it.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information.

No transmission or storage system is completely secure, and we cannot guarantee absolute security. Do not send passwords,

complete payment-card details, or financial-account credentials through ordinary email or text messaging.

8. Your Choices and Privacy Rights

You may:

Unsubscribe from marketing emails using the instructions provided.

Opt out of SMS by replying STOP.

Manage cookies through browser or website controls.

Ask us to update inaccurate contact information.

Depending on where you reside and subject to applicable exceptions, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information.

Submit requests using the contact information below. We may verify your identity before completing a request and will not discriminate against you for exercising an applicable privacy right.

9. Children’s Privacy

Our website and electrical services are intended for adults and property representatives and are not directed to children under 13.

We do not knowingly collect personal information online from children under 13. Contact us if you believe a child has submitted information so we can take appropriate action.

10. Third-Party Websites and Services

Our website may link to third-party websites or services. Their practices are governed by their own privacy policies and terms.

We are not responsible for third-party content, security, availability, or privacy practices.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will post the revised version with a new effective date. Where legally required, we will provide additional notice or obtain new consent.

12. Contact Us

Martinez Electrical Services, LLC

Doing business as Martinez Electrical Services
153 Kale Ct, Saint Robert, Missouri
Email: [email protected]
Phone: (573) 877-7159
Website: https://martinezelectricalmo.com

Home Office

Martinez Electrical Services, LLC

153 Kale Ct, Saint Robert, Missouri

Serving Pulaski, Phelps, and Laclede counties

(573) 877-7159

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